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Online Banking – Global Market Review 2018-2023 and Forecast to 2028: A $24.5 Billion Opportunity Assessment

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Global Online Banking Market

Global Online Banking Market

Dublin, Feb. 08, 2024 (GLOBE NEWSWIRE) — The “Online Banking Market – Global Industry Size, Share, Trends, Opportunity, and Forecast, 2018-2028F” report has been added to’s offering.

This report on the global online banking market highlights significant growth and ongoing digital transformation within the industry. According to the comprehensive analysis, the market demonstrates robust progress, with forecasts predicting a strong compound annual growth rate (CAGR) through 2028.

The integration of advanced security measures and the growing consumer preference for digital banking solutions have acted as catalysts for this growth. Online banking platforms are offering an unprecedented level of convenience and accessibility, enabling customers to conduct a broad spectrum of financial transactions with ease.

Key Drivers of the Online Banking Market

Digital Transformation and Cutting-Edge Technologies

Online banking’s ascent as an integral part of financial services is largely due to relentless digital advancements. Cloud computing, artificial intelligence (AI), big data analytics, and the Internet of Things (IoT) have revolutionized the delivery of online services, offering scalability, predictive insights, and enhanced personalized experiences.

Shift in Consumer Banking Preferences

A fundamental shift in consumer behavior towards digital-first solutions has been brought to the fore. Today’s technologically versed consumers, especially the younger demographics, favor online banking for its around-the-clock accessibility and convenience, stepping away from the traditional banking confines.

Security Innovations Building Trust

Innovations in security, such as biometric authentication and multi-factor authentication, are key contributors to the market’s progress. These advanced security measures instill confidence among the users, ensuring their financial transactions and personal data are safeguarded against potential cyber threats.

Regulatory Landscape and Compliance

Financial regulations and compliance continue to shape the market, with regulatory bodies adjusting their frameworks to accommodate the burgeoning online banking transactions. Adherence to such regulations guarantees consumer protection and reinforces the financial system’s integrity.

Competition and Strategic Collaborations

Intense competition from traditional banks, fintech startups, and tech corporations necessitates strategic partnerships for sustained growth. These fintech-bank collaborations enable traditional financial institutions to leverage innovative technologies, offering enhanced customer experiences.

Online Banking Market Challenges and Trends

  • Cybersecurity Risks: Addressing cybersecurity threats and protecting consumer data in an increasingly digital ecosystem remain primary challenges.

  • Regulatory Compliance: Keeping up with diverse and changing regulations across different jurisdictions, especially in cross-border operations, presents an operational hurdle.

  • Fraud and Risk Management: The ongoing battle against fraud and comprehensive risk management in online transactions is a focal area of concern for service providers.

  • Customer Trust and User Experience: Maintaining customer trust and ensuring a superior and consistent user experience across digital platforms is pivotal.

Notable trends such as digital-first banking approaches, the adoption of AI for enhanced personalization, the rise of open banking and APIs, contactless and digital payments, proliferation of neo-banks targeting financial inclusion, and ESG integration signal continued evolution within the online banking landscape.

Regional Market Outlook

The research presents detailed insights into Europe’s online banking market that is robust and expanding with an innovative financial sector, a thriving fintech ecosystem, and a strong commitment to sustainability. The region’s digital economy and efforts in green investments are fostering significant economic development.

Banking Type Insights

Retail banking has emerged as an explosive segment, diversifying offerings and increasingly adopting online and mobile banking solutions. Corporate and investment banking segments are similarly experiencing a transformation, powered by technological innovations.

Service Type Insights

Services like payments, processing, customer management, and wealth management are experiencing unprecedented demand within the online banking sphere, further enriching the industry’s scope.

Key Attributes

Report Attribute


No. of Pages


Forecast Period


Estimated Market Value (USD) in 2023

$12.4 Billion

Forecasted Market Value (USD) by 2028

$24.5 Billion

Compound Annual Growth Rate


Regions Covered


A selection of companies mentioned in this report includes:

  • ACI Worldwide Inc.

  • Backbase

  • Capital Banking Solutions

  • CGI Inc.

  • ebankIT

  • EdgeVerve Systems Limited (Infosys Limited)

  • Fiserv Inc.

  • Halcom d.d. (Constellation Software Inc.)

  • Oracle Corporation

  • Tata Consultancy Services Limited

  • Technisys

  • Temenos AG

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